Accessibility Statement

Effective Date: 23-08-2026

At Lumerly, we are committed to providing an online experience that is welcoming, accessible, and easy to use for all visitors.

We believe everyone should be able to browse our website, learn about our products, and shop with confidence, regardless of ability or the technology they use.

Our Commitment

We continuously work to improve the accessibility and usability of our website by following recognised accessibility principles and industry best practices wherever reasonably possible.

Our goal is to make our website easier to navigate and use for all customers.

Accessibility Features

Where practical, we aim to provide:

Clear and consistent website navigation.
Readable fonts and appropriate colour contrast.
Responsive design for desktop, tablet, and mobile devices.
Keyboard-friendly navigation where supported.
Meaningful headings and page structure.
Alternative text for relevant images where appropriate.
Clearly labelled forms and interactive elements.
Simple and easy-to-understand content.

Ongoing Improvements

Accessibility is an ongoing process.

We regularly review our website and continue to make improvements as technology, standards, and customer needs evolve.

While we strive to make every page accessible, some third-party applications, embedded content, or external services may not always meet the same accessibility standards. We encourage those providers to improve accessibility wherever possible.

Need Assistance?

If you experience difficulty accessing any part of our website or require assistance with placing an order, finding product information, or using any feature on our website, we are happy to help.

Please contact our customer support team through our Contact Us page, and we will do our best to provide the information or assistance you need.