At Lumerly, we are committed to providing a secure, simple, and convenient checkout experience. We offer a range of trusted payment options to help you complete your purchase with confidence.
All payments are processed through Shopify's secure checkout and trusted payment partners using industry-standard encryption technology.
Accepted Payment Methods
Visa
We accept Visa debit and credit cards. Simply enter your card details during checkout to complete your purchase securely.
Mastercard
Mastercard debit and credit cards are accepted for all eligible orders.
American Express
Customers can pay using eligible American Express cards through our secure checkout.
PayPal
Pay quickly and securely using your PayPal account. You may also be able to use guest checkout through PayPal, depending on PayPal's availability and eligibility requirements.
Apple Pay
Apple Pay provides a fast and secure checkout experience for customers using compatible Apple devices and supported browsers.
Google Pay
Google Pay allows you to complete your purchase quickly using your saved payment details on compatible devices.
Shop Pay
Shop Pay is Shopify's accelerated checkout service, allowing returning customers to securely save their shipping and payment information for faster future purchases.
Payment Security
Your payment security is important to us.
Our checkout uses secure encryption technology to help protect your payment information during transmission. Lumerly does not store your full payment card details on our website.
Currency
Unless otherwise stated, all prices displayed on our website are shown in British Pounds Sterling (£ GBP).
Order Confirmation
Once your payment has been successfully authorised, you will receive an order confirmation email containing your order details.
If you do not receive a confirmation email, please check your spam or junk folder before contacting our customer support team.
Payment Verification
To help prevent fraudulent transactions and protect our customers, additional payment verification may occasionally be required before an order is processed.
If further verification is needed, we will contact you using the information provided during checkout.
Payment Issues
If your payment is declined, please:
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Check that your payment details are correct.
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Ensure sufficient funds or available credit.
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Contact your card issuer or payment provider if the problem continues.
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Alternatively, try another accepted payment method.
Questions
If you have any questions regarding payment methods or experience any issues during checkout, please contact our customer support team. We are always happy to assist.
Thank you for shopping with Lumerly.
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