Track Your Order

We're excited for your order to arrive.

Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking information, where available.

To check the status of your delivery:

  1. Locate the shipping confirmation email we sent after dispatch.

  2. Click the tracking link included in the email.

  3. Follow your parcel's journey through the courier's tracking page.

Haven't received your tracking information?

Please allow up to 2 business days for your order to be processed before tracking details become available.

If you have not received a dispatch confirmation after this time, please contact our customer support team with your:

  • Order number

  • Full name

  • Email address used to place the order

We'll be happy to assist you.

Thank you for shopping with Lumerly.

Rest. Realign. Revive.